1. Provider and acceptance
These terms form an agreement between you and Soroltech, a Finnish private trader (“we,” “us”). Business ID: 3363620-8. The trader is not registered for VAT. Business and postal address: Ruuhikoskenkatu 15 B 7, FI-24240 Salo, Finland. Telephone: +358 45 865 3436. Email: [email protected]. Soroltech is the registered business name. See the provider details. By creating an account, using a service, submitting an order, or purchasing a package, you accept these terms and the Privacy Policy and Refund Policy. If you do not accept them, do not use the services.
2. Services
Soroltech provides browser-encrypted one-time messages and file drops, encrypted forms, public-endpoint uptime monitoring and status pages, managed link redirects and custom-domain verification, account-security features, and Business team accounts and file-drop widgets. The current features and limits of each package are shown on the pricing page. A user assigned a Custom plan receives the limits configured for that account. Business and Custom packages are tailored through the written proposal or order accepted by the customer in addition to these terms.
One-time messages are encrypted in the browser. Soroltech does not receive the decryption key contained in the URL fragment. Anyone with the complete link may retrieve the message once, so you are responsible for sharing it securely. Monitoring results are informational and are not a guarantee of availability. You are responsible for the destinations, domains, and content used with Soroltech Links. File drops are encrypted in the browser before upload. Soroltech stores the encrypted archive and delivery metadata but does not receive the decryption key. Anyone with both the active download address and key can decrypt the archive. You are responsible for choosing an appropriate retention and download limit, sending the key through a separate trusted channel, and retaining your own copy; expiry, successful use of a download limit, moderation, or deletion permanently removes the stored archive. Form answers are encrypted in the respondent's browser. Soroltech stores ciphertext and cannot recover a lost owner recovery key. Form owners are responsible for lawful questions, respondent notices and consent, safeguarding their recovery link, exporting needed answers before expiry, and responding to data-subject requests. Public and embedded forms must not impersonate another party or collect credentials, payment-card data, special-category data, or other information without an appropriate lawful basis and safeguards.
3. Accounts
You must provide accurate information, keep your credentials secure, and promptly notify us of suspected unauthorized use. You are responsible for activity performed through your account. Paid services may only be purchased by an adult or by a person authorized to bind the represented organization.
A Business owner may create, disable, reset credentials for, and delete member accounts and can view team membership and aggregate use. Members use the owner's shared entitlement and may lose access when the owner disables them or the Business entitlement ends. The owner is responsible for authorization, member notices, lawful instructions, account lifecycle, and all team activity. Where a Business customer determines why and how third-party personal data is processed through the services, that customer is the controller and Soroltech acts as its processor to the extent applicable. Any legally required processing agreement must be included in the accepted Business order before such data is submitted.
4. Acceptable use
You may not use the services unlawfully; infringe intellectual-property or privacy rights; distribute malware, phishing, spam, or abusive content; attempt unauthorized access; interfere with service operation; evade package limits; monitor systems without authorization; use links or file-drop domains to mislead users; share unlawful files; expose a file-drop widget key; or create member accounts without authorization. We may disable a link or file drop, remove encrypted file data, preserve a moderation record, or restrict or suspend an account or team where reasonably necessary for security, legal compliance, abuse response, service operation, or protection of others.
5. Individual subscriptions and Paddle
Personal Pro is offered at €10.99 per month or €99.99 per year, and Personal Max at €19.99 per month or €199.99 per year, before any taxes or localized adjustments shown at checkout. Subscriptions renew automatically for the selected billing period until canceled. The checkout displays the final total, currency, taxes, and renewal terms before payment.
Paddle.com is our authorized online reseller and Merchant of Record for individual subscription orders. Paddle processes payment, buyer support, returns, taxes, receipts, and payment details under its own buyer terms and privacy notice. Soroltech does not receive or store full card details. Questions about a Paddle charge, cancellation, or refund may be submitted through Paddle Buyer Support.
6. Cancellation, refunds, and access
You may cancel an individual subscription using the management link supplied by Paddle or Paddle Buyer Support. Unless Paddle or mandatory law provides otherwise, cancellation takes effect at the end of the current billing period and access remains available until then. Immediate cancellation, a completed refund, fraud, chargeback, or material breach may end access earlier. Refund eligibility is described in our Refund Policy.
If you expressly request immediate service during a statutory withdrawal period, service begins after purchase. For a service contract, withdrawal rights end only after the service has been fully performed with the legally required request and acknowledgement. If you withdraw earlier, mandatory law may permit a proportionate charge for service supplied before withdrawal. Paddle administers applicable withdrawal and refund requests as Merchant of Record. Mandatory consumer rights always prevail.
7. Company invoices
Business and Custom packages are governed by the versioned Business and Custom Agreement, its data-processing, security, retention, subprocessor, export and deletion schedules, and a separately accepted final Order. The Order defines pricing, configured limits, seats, payment and contract terms, scope, and any special service level. An inquiry, invoice request, quote, or invoice alone does not activate access. Soroltech records the accepted Order reference and date before activation. Late or unpaid invoices may suspend owner and member access as the accepted documents provide.
8. Availability and changes
We aim to operate the services reliably, but do not promise uninterrupted or error-free availability. Maintenance, security incidents, third-party failures, and events outside our reasonable control may affect service. We may improve, replace, or discontinue features and will provide reasonable notice when a material change adversely affects a paid service.
9. Intellectual property
Soroltech and its licensors retain all rights in the services, software, branding, and documentation. These terms grant you a limited, non-exclusive, non-transferable right to use the services for their intended purpose. You retain rights in information you submit and grant us only the rights necessary to operate the services.
10. Disclaimer and liability
The services are provided with reasonable care and skill. To the fullest extent permitted by law, Soroltech is not liable for indirect or consequential loss, loss of profit, loss caused by an insecurely shared message or file-drop credentials, loss after a configured expiry or download limit, customer-controlled content or domains, or decisions based solely on monitoring results. Nothing in these terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.
11. Suspension and termination
You may stop using the services at any time. You may request account deletion by contacting support. We may suspend or terminate access for material breach, illegal or harmful use, nonpayment, or a serious security threat. Provisions that by nature should survive termination—including payment, intellectual property, disclaimers, and liability—remain effective.
12. Governing law and disputes
These terms are governed by Finnish law, without overriding mandatory consumer protections that apply in your country. Contact us first so we can try to resolve a complaint. Finnish consumers may also contact Consumer Advisory Services and submit eligible disputes to the Finnish Consumer Disputes Board.
13. Changes and contact
We may update these terms for legal, security, operational, or service changes. The date above identifies the current version. Material changes will be communicated reasonably before they take effect where required. Questions and complaints: [email protected].